Management Team

Lisa Tinsley is a committed and supportive professional with a background in education and social services with a focus in trauma informed care. She has served as a certified nursing assistant, SAFE certified adoption and foster care licensing specialist, and managed the Caring Companion Program along with aging and disability case management at the Area Agency on Aging (AAA). Lisa finds purpose in making meaningful connections in the community and feels privileged to join families and individuals in their life journey.

Lisa graduated from Grand Valley State University in 2012 with bachelor’s degrees in liberal studies with an emphasis in non-profit and in human resources along with graduate studies in leadership and education. Prior to graduating from Grand Valley State University, Lisa was a Michigan certified dog obedience trainer and a music teacher and classroom aide at several Michigan schools and at the Prep School Academy in Bloomington, Indiana.

Lisa and her family are self-proclaimed foodies and enjoy cooking out and discovering fun new restaurants. Lisa also enjoys hiking, long exploratory bike rides, reading, creative writing and attending music concerts.

Tina is dedicated to upholding exceptional quality standards while prioritizing privacy and confidentiality. With a robust background in ADA Compliance, Child Welfare, and delivering Person-Centered Case Management, she brings valuable expertise to a diverse clientele. As a Subject Matter Expert in Child Welfare, Tina has supported individuals/families, trained case managers, and served as an ADA Compliance Officer at the post-secondary level, providing accommodations, facilitating workshops, and ensuring ADA compliance. Her experience extends to providing Case Management as a Family Advocate, where she worked closely with disadvantaged children and their families. Tina's approach centers on meeting individuals where they are in life, fostering common ground, and finding strengths in each person.

Graduating with Honors from Purdue Fort Wayne in 2005, Tina earned her Bachelor of Science in Human Services, laying the groundwork for her career in communication, strength-based action, education, and delivering exceptional services to clients and professionals alike. She firmly believes that effective communication forms the bedrock of trust-building relationships and considers advocacy and education pivotal for driving positive change. Tina consistently strives to exceed expectations, ensuring every individual receives the support they need while collaborating with stakeholders to develop impactful solutions.

Outside of her professional pursuits, Tina finds joy in long walks through the woods with her dogs, where she indulges her passion for collecting rocks from across the United States. She also finds solace in gardening, adding unique specimens to her ever-growing collection. Embracing the opportunity to slow down and connect with nature, Tina values these moments of tranquility amidst her busy life.

Jennifer Crist is a compassionate and dedicated professional with a background in case management, social services, and education. She has served as a family skills technician, family case manager for social services, school counselor, and most recently a case manager in aging and disability.  Her focus is maintaining client centered care for individuals and families while helping to meet their needs in a timely manner. 

Jennifer graduated from PFW Fort Wayne with a bachelor's degree in human services, and minors in psychology and sociology in 2011.  She gained experience working with families and children before graduating from University of Saint Francis with her master's degree in school counseling in 2016.  Outside of her professional pursuits, she has fostered and adopted children from foster care. These personal, professional and educational experiences led her to find a passion of working with and advocating for the elderly, disabled, and pediatric population.  

In her free time, Jennifer enjoys spending time with family, traveling, exercise, coffee, and reading. 

Amanda is a compassionate professional dedicated to helping others by providing caring, knowledge-based case management to individuals with a variety of challenges. She has over a decade of experience working with the Indiana Medicaid Waiver program, serving as a direct support professional, area supervisor, and QIDP for the BDS waiver program. Most recently, she has worked as a case manager for the A&D waiver program. As someone with family members being served by both Indiana waivers, Amanda’s goal is to provide the type of case management she would like for her own family member: caring, competent, reliable, and willing to listen and advocate for an individual’s best interests. Amanda finds purpose in building trust and connection with individuals to help them face their challenges and meet their goals together. 

Amanda graduated with a Bachelor of Science in Psychology and a minor in Counseling from Ball State University in 2012. She worked in various capacities to serve individuals with developmental disabilities and their families through the waiver program before taking a hiatus from social work in 2021 and working as a sales and customer service representative at a construction company. In 2023, Amanda realized her passion and returned to social work with a goal to make an impactful difference in the lives of others. Outside of work, she enjoys spending time with family and friends, binge-watching Netflix, watching sports, cooking, reading, and being a dog mom to her two dogs! 

Joel is an attentive and diligent professional with a background in case management and special education.  He has worked as an ABA therapist, a homeless outreach worker, an intake coordinator for the A&D waiver, and now as a case manager with the A&D waiver.  Joel utilizes a strengths-based approach to highlight what is working for families and individuals first to help find a path towards greater independence and comfort, Joel enjoys helping individuals meet their goals.  

Joel graduated from Milligan University in 2020 with a bachelor's degree in psychology and a minor in social work.  Joel strives to be a trustworthy advocate for clients and ensures consistent communication.  Outside of work, Joel is a dad to 2 cats and enjoys being active while bike riding, hiking, or rock climbing.